Quality

A small dog wearing a Petsafe Professional product

Our Service

We set out to provide a very high quality of service to all our customers, from the initial enquiry through until long after the sale has been made.
Our friendly and helpful team are more than happy to answer questions and give advice.
We want your ownership of a Petsafe Professional product to be a happy experience for you and your pets.

Our Value

Purchase
In addition to its many other attributes and advantages, the Petsafe Profesional range brings you tremendous value for your money. Thanks to the advanced technology (even the receiver has a mini-computer inside!) which has been developed in America, prices are remarkably low; however, it is when those prices are compared with the cost of traditional fencing that the value is seen to be so astonishing.

Maintenance
It's not just the low cost of buying a Petsafe Professional product that is attractive, there's also the low cost of maintaining it - just a nominal sum for batteries and electricity. is there any contest?

Our Guarantees

We are proud of our products and we want them to give you, your pets, your neighbours and your fellow road-users many years of enjoyment.
To that end, we offer you the following Guarantees:
The First Guarantee
In the unlikely event that you are dissatisfied with the performance of your Petsafe professional product, then, provided that you return the full system to us within THREE MONTHS of purchase, you will receive a full refund. Please note that installation and wire costs cannot be refunded.
The Second Guarantee
If either the transmitter or receiver cease to function we shall replace the unit without any charge within their warranty (warranties range from one year to lifetime depending on the model).

Assistance with Training and Support

Petsafe Professional is a training system, and it is important that our step-by-step procedures are followed if the psychological boundary for your pet is to be established. If you do have any difficulty, our Customer Services Department and your professional Installer Dealers will help.

We do not regard Petsafe Professional as a 'can of beans' just to be dispatched in return for a cheque. Our Customer Services Department provides support to all our customers on a continuing basis, so you will never be without assistance if required.

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